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Anyone know about www.epgoldwebshop.com? Order not received.

Thu Nov 01, 2012 9:21 pm

I don't mean to talk bad about anybody, but does someone on this forum know anything about this site?
http://www.epgoldwebshop.com/

I ordered "A Boy From Tupelo" and "From Hawaii to Las Vegas" on Sep 21, paid by PayPal, but haven't received anything.
I have emailed three times.
No answer.

Does anybody on the forum have any experience of buying from them?
Or, even better, maybe knows these guys?

Best wishes
/Jonathan Blake

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:27 pm

Just out of curiosity, with so many reputable sites, why did you go with that one? Did you know anything about them before you ordered from them?

I do hope you get your order soon, but I'd be contacting PayPal.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:31 pm

Jonathan Blake wrote:I don't mean to talk bad about anybody, but does someone on this forum know anything about this site?
http://www.epgoldwebshop.com/

I ordered "A Boy From Tupelo" and "From Hawaii to Las Vegas" on Sep 21, paid by PayPal, but haven't received anything.
I have emailed three times.
No answer.

Does anybody on the forum have any experience of buying from them?
Or, even better, maybe knows these guys?

Best wishes
/Jonathan Blake


Don't know them, but also suggest contacting Paypal for help contacting seller and if you're covered under PayPal Buyer Protection program.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:32 pm

I ordered from them once and... once is enough. The book I order was supposed to have been in stock but it wasn't, the packaging left a lot to be desired and the bonus item I was supposed to receive was nowhere to be found.

Anyway, I hope you'll get the items you ordered or at least your money will be refunded (through the seller herself or paypal).

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:37 pm

Rob wrote:Just out of curiosity, with so many reputable sites, why did you go with that one? Did you know anything about them before you ordered from them?

I do hope you get your order soon, but I'd be contacting PayPal.


I don't know nothing about them, but I always try a contact before place an order, and believe me: sometimes it is not enough...
I think FTD should avoid sell for some websites or sellers. Bad services, bad communication.
Last edited by dougkapp on Thu Nov 01, 2012 9:49 pm, edited 1 time in total.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:44 pm

sounds like a lousy customer service.
did you spot their adress at their main homepage?
don´t know where you´re from, but maybe you can phone them - good luck!

EP*GOLD Shop
Sionstraat 12
1947 JT Beverwijk
Tel. +31 251 821240
THE NETHERLANDS

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:51 pm

I heard a couple of months ago that (deleted - see guidelines #9) had some serious health
issues and was hospitalised, not sure the outcome as this information
was told to me by a friend.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:51 pm

From Netherlands.... Interesting...
Last edited by dougkapp on Thu Nov 01, 2012 10:07 pm, edited 1 time in total.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 9:52 pm

Oh didn't know that was against guidelines - sorry.
But i'm sure most of you know name!

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 10:03 pm

Rob wrote:Just out of curiosity, with so many reputable sites, why did you go with that one? Did you know anything about them before you ordered from them?



This was the first time I ordered from them. Previously, I have bought all my FTD's elsewere.
But the "A Boy From Tupelo" set is quite expensive everywhere, and this site had a price incl. postage, which seemed the best choice for me economically. So I thought I'd try.
Do you know anything about them that I don't know? Does the site have bad reputation?

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Thu Nov 01, 2012 11:26 pm

I have ordered from her (if it is still run by the same person) a year or two ago....didnt have any problems at all....

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Fri Nov 02, 2012 12:30 am

I think the best place to buy FTD was Amazon. Never had a problem with them. There are many sellers who are disorganized, send the goods but do not record the date, do not like answering emails. I think the FTD sellers would to be more professionals. Amazon was the best place to buy FTD.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Fri Nov 02, 2012 12:50 am

debtd1 wrote:I have ordered from her (if it is still run by the same person) a year or two ago....didnt have any problems at all....



I did visit the shop many years ago.
I thought she was a sweet lady, but smoked a little too much. :wink:
hope she will get well.


Regarding your order, good one to call the shop and if that doesn't work just fix things with Paypall.
Many other good sites to choose from in the future.

Re: Anyone know about www.epgoldwebshop.com? Order not recei

Fri Nov 02, 2012 11:06 am

I also ordered from this webshop a few times and never had any troubles.